Friday, 8 January 2010

Innovation for the Recovery: Enhancing innovative working practices



CMI's latest research report, published in partnership with NESTA and City University, explores the changing role of innovation in the recession.

It shows that managers are committed to more innovative ways of working - 70 per cent say the recession will reinforce their focus on innovation - yet it warns of distinct challenges ahead. A lack of resources is the biggest barrier that managers face, but many report that the recession will reduce the available resources for innovation.

The report concludes with key recommendations to help you promote innovative working in your teams and organisations. They highlight the importance of being open to change and of making time for new ideas - and of making the most of the finding that innovation is best achieved through team efforts.

The 30-page summary report can be downloaded - free of charge - from CMI's website, at www.managers.org.uk/innovation



When you've read the report, why not get involved in the debate on our LinkedIn forum: how can managers best promote innovation in tough times? Have your say now at http://www.managers.org.uk/linkedin

Wednesday, 6 January 2010

Management Tip Of The Day


HOW TO GET MORE FROM YOUR MENTOR

A senior publishing executive at William Morris once told me how baffled she was when an aspiring literary agent asked her to be a mentor. She looked at me and said, "She's got to make me want to be her mentor. Isn't she supposed to do something for me?" The answer is a definitive yes.

A mentor can prove invaluable when it comes to providing insight into your organization, inside information about the politics of the place, or just some over-the-shoulder advice about who to work with and who to stay away from. Mentorship, however, is a two-way street — and you've got to figure out how to repay the favor and make the relationship work for both of you.

We're all busy. Like you, your mentors have competing demands on their time and resources. It's not hard for them to let mentorship fall by the wayside when they're closing a deal, bringing a new product to market or putting out the next fire with an important client. That's why you — as the mentee — have got to make your mentor's investment in you worth their time and energy.

Here are four ways you can provide value to your mentor:

1.Send "TOUs" or thinking of yous Share articles of interest or relevant news stories. Keep your mentor's projects and areas of influence on your radar so that you can weigh in periodically on thought-provoking topics. You can even set up Google alerts on her key clients to make sure you're the first to see breaking news — then pass it along and make sure she's "in the know" too.

2.Provide insight into the rank and file of your organization By definition, you are more junior (in terms of age or experience) than your mentor. Senior leaders often feel out of touch with the cubicle culture and lack meaningful interaction with the front lines of their organization. You may be able to share reactions of your peers to a new corporate policy or change in organizational structure. Giving your mentor feedback or insight into employee morale is a great way to give back.

3.Help with extra-curricular activities. Perhaps your mentor does a lot of college recruiting for the firm or runs a leadership development program for women. Why not offer to accompany her on a recruiting trip, sift through resumes in advance or bring her ideas of guest speakers for the leadership program?

4.Buy 'em lunch. At the very least, if you really struggle to find ways to add value, take your mentor to lunch or dinner. Even if your mentor tries to foot the bill, be firm and generous in your offer. Let your mentor know that you appreciate his help and it's your pleasure to be able to return the favor in some small way. A nice glass of wine or good steak goes a long way toward building good will.


Jodi Glickman Brown is the founder and president of communication consulting firm Great on the Job. She is the author of the forthcoming book Great on the Job, to be published by St. Martin's Press in early 2011.

Article for the HBR Blog - http://blogs.hbr.org/

Business Renovation Programme



Introduction – Every small business needs to take a step back and analyse what has worked and what could be done better after a few years of trading. One thing that many SME’s discover is that their level of innovation has remained unchanged; they need to re-discover the spirit that drove the business in its early days. The business renovation programme is designed to create competitive advantage for local businesses by helping them create a new strategic proposal which they can use to modernise and innovate their operations.

Who’s it for? – The business programmes are designed for any businesses based in the Castlereagh Borough, from small one person operations to larger SME’s. We are here to help whatever the size of your business.

What’s the cost? – The programme is partially funded by Castlereagh Borough Council and the European Competitiveness Fund, so all your business has to pay is a registration fee of £150 per business payable to Castlereagh Borough Council.

So what will I get for my registration fee? – The Business Renovation programme is broken down into several parts as follows:-

• A tailored workshop designed to “get you thinking again” – How can we innovate and where do we get information?
• Initial One to One business consultancy session to include a business audit, benchmark and overall assessment.
• Innovation and Modernisation Site-Visits and Case Study Visits.
• Creation of an action plan designed to aid innovation and key business priorities.
• Agreement of individual action plan for modernisation and advice on potential sources of funding.
• Completion of new revised business plan.
• Ongoing mentoring support and assistance to help modernisation plan from Investment and Enterprise Development Officer.

Overall each business will receive two days business advice from Full Circle (times arranged to suit your business) and further backed up with ongoing support from the Investment and Enterprise Development Officer from Castlereagh Borough Council. Overall a great package to help drive your business forward in 2010 and beyond.

So What Consultants will be working on this programme? – We have enlisted the help of Full Circle Management Solutions.

Why Full Circle? – Full Circle is an independently-owned management consultancy practice which specialises in working with micro enterprises and SME’s. Over the last few years, Full Circle has delivered some of the largest, most innovative and most successful business growth programmes in Northern Ireland and works closely with Invest NI and many of the local councils throughout Ireland.

The Full Circle ethos centres on “rolling up the sleeves” and working with clients to assist them in a practical way to grow their businesses. They work with clients across a wide range of sectors and these clients range from one person operations to some of the largest companies in Northern Ireland.

When and where? – The initial workshop will take place on Wednesday 20th January and then individual mentoring sessions will be arranged between the businesses and Consultant. We will come to you to minimise any disruption to your working day.

When and where? – Wednesday 20th, January, 9.30AM to 1PM at the Castlereagh Hills Golf Club (Tea and Coffee included). After the workshop Full Circle will arrange follow up mentoring sessions and site visits.

How do I apply? – If you’re interested in joining us contact:- Roger Warnock, Investment & Enterprise Development Officer on 028-9049 4500 or by email growbusiness@castlereagh.gov.uk .

Marketing Profs - How Brands Are Becoming The Media



The hottest trend in brand marketing right now is the very thing that has fueled traditional advertising's ongoing evolution: Brands are bypassing traditional media outlets in favor of creating their own private media platforms. That's right, brands are becoming the media.

Savvy marketers have realized that for the same price they once paid for a glossy ad or 30-second TV spot, they can now own their fully branded publication, video series, or interactive online platform.

Moreover, they're providing the same high-quality and engaging content found in those third-party publications and broadcast outlets, offering it to mainstream audiences for free and, in essence, competing with those very outlets that used to serve their advertising needs.

Of course, as new media channels continue to emerge, audiences become more dispersed, creating an urgent need for brands to spread their efforts across channels to capture the attention of their target audiences.

That fact alone negates the logic once used to rationalize huge ad spends on single outlets or mediums. Knowing that marketers must find revolutionary methods of enticing customers and prospects to engage with their brands, what better method is there than for brands to simply become the media?

Cases in Point

That's the theory, but exactly which brands are becoming the media? I Can't Believe It's Not Butter!, U.S. Wellness Meats, Nike, Gillette, Kikkoman, and hundreds of others.

Consider Unilever. Its new-media initiative for I Can't Believe It's Not Butter! features Spraychel—the brand's animated mascot—and her adventures in the fridge.

Looking for a new way to generate buzz for the brand, Unilever created an innovative, entertaining brand experience that compelled consumers to spread the word through viral-marketing efforts.

Weekly webisodes and a "celebrity-esque" blog allow consumers to follow the storylines and deliver the latest gossip in the fridge. Moreover, viewers chime in to decide the outcome of upcoming webisodes. Unilever's most-recent campaign is at VoteSpraychel.com.

When U.S. Wellness Meats—a producer and distributor of grass-fed animal meat—realized that current educational materials on grass-fed meats were not only diffuse but often inconsistent, unclear, and untrue, it took on the challenge of becoming a dependable educational source for those seeking reliable information on grass-fed meat.

Its audience comprises athletes, parents, doctors, and others concerned about the nutritional value of the food they consume. Thus, U.S. Wellness Meats overhauled USWellnessMeats.com, which was once a traditional e-commerce site, and turned it into a regularly updated destination site for those looking for facts on sustainable eating, the difference between grass-fed and grain-fed meats, and the health benefits of the company's products.

Inspired by its customers' passion for health and cooking, and the many communications it has received over the years, U.S. Wellness Meats uses its new platform to feature professional and home chefs, a Wellness blog, and Wellness Kids, among other features. Instead of relying on outside media to educate its consumers, U.S. Wellness Meats can do that on its own, knowing that the information is accurate.

Another consumer brand that understands content marketing is Kikkoman, famous for its soy sauce. To familiarize more consumers with the versatility of soy sauce, Kikkoman's website has a Food Forum that has original recipes and serves as a resource center on Japanese cooking and culture.

Kikkoman has been running an innovative campaign around umami, or the fifth taste (the discovery of which recently celebrated its 100th anniversary).

The brand launched a commercial campaign on the Food Network and YouTube that introduces viewers to umami and presents various foods—including Kikkoman Soy Sauce—that evoke the fifth-taste sensation.

The commercial directs viewers to a micro-site (www.DiscoverUmami.com) to popularize the idea with customers by providing appealing and educational information, as well as more ways to use the product. The sell is subtle as the viewer gets deeper into the world of Kikkoman and Japanese-flavored recipes.

The New Rationale

People are more comfortable getting their news from multiple sources—a perfect environment for any business thinking about stepping in and becoming a trusted source of information.

And that's the general logic: When your company educates its current and prospective clients on its field of expertise instead of pitching them products or services, it effectively becomes a reliable source of information and entertainment.

In other words, your company (or brand) becomes the media and is in a position to provide thought leadership and build customer affinity.

You've established your company as a trusted resource; as a result, your customer feels more confident buying from you, and you have increased your ability to measure results in terms of generating leads and creating incremental sales.

Though traditional advertising will always serve as a means of general awareness, private media channels encourage brand loyalty and affinity, allowing companies to speak directly to their customers and prospects in a controlled environment.

Add a bit of good research to the equation and brands are able to create content that resonates specifically with the needs of various audiences and current customers, as well as content that supports permission-based marketing tactics that will woo their prospects.

Here's the bottom line: When a company or brand becomes the media, it effectively creates a direct dialogue with customers that leads to a predetermined behavior and increased sales. Creating your own media channel also increases accountability and measurability, which is critical in today's economic environment.

Article taken from http://www.marketingprofs.com/

Monday, 4 January 2010

Castlereagh Enterprise - January Training Dates



Castlereagh Enterprise will be running the following training sessions in January through the Invest NI "Go For It" programme:-

  1. Market Planning - Tuesday 19th January, 09:30AM until 12:30PM
  2. Operations & Legal Issues - Tuesday 19th January, 13:00PM until 16:00PM
  3. Financial Planning - Wednesday 20th January, 09:30AM until 12:30PM
  4. Managing Business Finances - Wednesday 20th January, 13:00PM until 16:00PM
  5. Taxation & Book-Keeping - Tuesday 26th January, 09:30AM until 12:30PM
  6. Business Planning - Tuesday 26th January, 13:00PM until 16:00PM
If you are interetsed in taking part in any of these training sessions please contact Edyta Majcher on 028-90557557 or edyta@castlereagh.com. Registration deadline Wednesday 14th January.

5 Rules For Mastering Leadership



The world doesn't need another leadership theory. On Amazon, there are 480,881 books today that have to do with leaders as the topic. If you ask 30 leadership development experts to define leadership, you get 31 different answers. No wonder we're confused.

This is a problem when trying to develop effective leaders- everyone has a different opinion and there's no right answer. Progress can only be made when there's agreement about what we're trying to develop leaders to do.

I was in a meeting recently with a group of senior executives from the same company and started with the question: "What are qualities of effective leaders?" Here's a partial list of their responses:

• Authentic
• Transparent
• Emotional intelligence
• Interpersonal effectiveness
• Servant-leader
• Humility
• Leaders not managers
• Know contingency theory by mapping response to situation
• Live the 7 Habits
• Build a vision
• Ensure customer centricity

And so on.

In other words, they had no clue. They could make a list but they did not have a point of view.

Dave Ulrich and I (along with our colleague Kate Sweetman) determined to synthesize this morass of ideas. We turned to recognized experts in the field who had already spent years sifting through the evidence and asked two simple but elusive questions:

1. What percentage of effective leadership traits are basically the same?
2. If there are common rules that all leaders must master, what are they?

Our respondents agreed that 60-70% of leadership is common for any effective leaders - from a bootstrapping entrepreneur to a leader at a large organization. By synthesizing their work we identified five rules to decode leadership:

Rule 1: Shape the future. This rule is embodied in the strategist dimension of the leader. Strategists answer the question "where are we going?" and make sure that those around them understand the direction as well.

Rule 2: Make things happen. Turn what you know into what you do. The Executor dimension of the leader focuses on the question "How will we make sure we get to where we are going?"

Rule 3: Engage today's talent. Leaders who optimize talent today answer the question "Who goes with us on our business journey?" Talent managers know how to identify, build and engage talent to get results now.

Rule 4: Build the next generation. Leaders who develop the next generation answer the question, "who stays and sustains the organization for the next generation?" Talent Managers ensure shorter-term results through people while Next Generation Developers ensure that the organization has the longer-term competencies required for future strategic success.

Rule 5: Invest in yourself. At the heart of this Leadership Code - literally and figuratively - is Personal Proficiency. Effective leaders cannot be reduced to what they know and do. Who they are as human beings has everything to do with how much they can accomplish with and through other people.

This "Leadership Code" allows leadership development people to stop circling the drain by reinventing competency models that are essentially the same. It provides a grounded point of view about the fundamentals. Future time, energy and attention can be applied to figuring out the other 30% about what makes our leaders unique and how to build a deeper bench of qualified leaders at every level.

Norm Smallwood is the cofounder of The RBL Group and coauthor of The Leadership Code